Care&Warranty

GHD&CHI Products Care

Stay safe

Remember, your hair straighteners is an electrical appliance and the plates achieve very high temperatures (typically 180ºC). So you need to be sensible and safe.
For example:

• Never use the GHD hair straighteners or CHI flat iron  in the bathroom, over washbowls or near water.
• Never touch the plates when they are hot.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instructions concerning the use of the appliance by a person responsible for their safety.
• Use styling aids and spray products away from the iron. Never spray directly onto the styler.

You should always inspect your GHD hair straighteners or CHI flat iron  before you use it. If the styler, power cord or plug are damaged, do not use the styler and seek professional advice from an electrician.

Cherish and protect

Your GHD hair straighteners or CHI flat iron is a robust, state-of-the-art product. Cherish it with the love and care it deserves and you will be rewarded with long, devoted service.

• Always switch your styler off and unplug it after use
• Do not allow the hot plates to touch textiles, plastic materials, or heat-sensitive surfaces
• Always ensure that the hot plates do not come into contact with the supply cord: this could melt away the insulation and risk electrocution
• Never leave a hot styler unattended
• Always allow the plates to cool before storing
• When the styler has cooled, fold the supply cord in the same way as it was first delivered in its packaging. Do not wind it around your hand or the body of the styler and your styler will deliver the results every time
• When the styler is not in use, always lay it on a flat heat-resistant surface. Never hang the styler by its cable

GHD&CHI Products Warranty

GHD 24 Month Warranty
Buying any GHD products in our websites guarantrrs your additional piece of mind, as all irons come with a comprehensive 24 month “Return to Manufacture“ warrany. This covers you in the unlikely event that you experience a fault with your GHD irons.

 

CHI 12 Month Warranty

Buying any CHI products in our web sites that we have listed above guarantees you additional piece of mind, as all irons supplied by our CHI Approved partner merchants come with a comprehensive 12 month "Return to Manufacturer" warranty. This covers you in the unlikely event that you experience a fault with your CHI irons.